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Getting Started

Signing in for the first time

This page walks you through your first sign-in — entering your email, completing sign-in with a password or your company's single sign-on, and landing in your workspace.

What you'll need​

  • Your work email address. Accounts are created for you by your administrator or through an email invitation — there is no public self-service sign-up.
  • Your password, or access to your company's single sign-on if your organization uses it.
  • Your authenticator app, if your organization requires two-factor authentication.

If you were invited by email, open the invitation and follow its link to set your password first. Once that's done, come back to the sign-in page.

Step 1 — Enter your email​

Open ThreatWeaver in your browser. The sign-in screen shows an Email Address field on one side and a short overview of the platform on the other.

Type your work email and click Continue with Email. ThreatWeaver checks how your organization signs in and sends you to the right next step.

Sign-in — the email step with the "Continue with Email" button

Step 2 — Complete sign-in​

What you see next depends on how your organization is set up.

If you sign in with a password​

You'll land on the Welcome back screen with your email shown at the top.

  1. Type your password in the Password field. Use the eye icon on the right to show or hide what you've typed.
  2. Click Sign In.

Entered the wrong address? Click Change next to your email to go back a step. Forgot your password? Click Forgot password? to start a reset by email.

Sign-in — the password step with the "Sign In" button

If your organization uses single sign-on​

If your organization signs in through single sign-on (SSO) — for example Microsoft Entra / Microsoft 365 — ThreatWeaver forwards you to your identity provider automatically after the email step, showing a Redirecting to SSO message. Sign in with your usual company account and you'll be returned to ThreatWeaver.

When single sign-on is optional for your organization, the password screen also offers a Sign in with… button so you can choose either method.

Step 3 — Two-factor authentication (if required)​

If your organization requires two-factor authentication, you'll be asked for a one-time code after your password.

  1. Open your authenticator app to find the current 6-digit code.
  2. Type it into the Authentication Code field.
  3. Click Verify.
Two-factor step — entering the 6-digit authentication code

Step 4 — Choose your workspace (if you belong to more than one)​

If your email has access to more than one ThreatWeaver workspace, you'll see a Select workspace list after you sign in. Each workspace card shows its name, your role there, and when you last accessed it.

  1. Click the workspace you want to open.
  2. (Optional) Tick Remember my choice for this browser to skip this step next time. It's off by default, only appears when you have more than one workspace, and the preference lasts only for the current browser session.
Select workspace — the workspace cards with role badges and the "Remember my choice" checkbox

If you're asked to set a new password​

If an administrator reset your password (or your account was created with a temporary one), ThreatWeaver shows a Password Change Required screen right after you sign in. You can't skip it — set a new password to continue.

  1. Enter your current (temporary) password.
  2. Enter and confirm your new password. It must meet every rule shown: at least 12 characters, an uppercase letter, a lowercase letter, a number, and a special character.
  3. The checklist ticks off each rule as you type. Once all five are met, save to continue into your workspace.
Password Change Required — the new-password form with its requirement checklist

If your account is locked​

After too many failed password attempts, ThreatWeaver temporarily locks the account and shows an Account temporarily locked message. Wait about 15 minutes and try again, or contact your administrator if you need back in sooner.

Where you land​

After a successful sign-in you arrive in your workspace. Most people land on their main security dashboard — a summary of exposure and risk across your environment. From here, the left navigation takes you to every other area.

First-time workspace setup (administrators only)​

A brand-new workspace is activated once before anyone uses it day to day. An administrator completes a short setup wizard:

  1. Welcome — a quick overview of what setup involves.
  2. Import license — upload your license file or paste your license key. ThreatWeaver validates it and shows your organization, plan, expiry date, and the modules it includes.
  3. Activate — confirm and activate the license.
  4. Done — setup is complete.

You do this only once. Afterward, everyone simply signs in as described above. For managing your plan later, see Licensing.